Frequently Asked Questions

We do our best to help you make informed decisions and we hope that finding the answers to common questions will empower you to get what you need quickly.

Have a question not answered here? Ask our engineering experts and they will reply shortly.

General Questions

Product Specific Questions

 

What other services does Integra offer?

Why buy from Integra? Service, that's why!

In addition to a full line of quality, high-purity fluid handling products, Integra Companies takes pride in offering you the following services:

  • Many hose assemblies can be shipped same day (we call it 'Crisis Delivery')

  • Hoses are tested prior to shipment

  • Pneumatic Pressure Testing (Underwater)

  • Hydrostatic Pressure Testing (to Higher Pressures) 

  • Inboard and Outboard Mass Spectrometer testing for high vacuum applications (if a Helium Molecule can pass through, it Failed!)

  • Hygrometer - Moisture analysis

  • Custom hose and fitting configurations (Special and Custom Fittings)

  • Experienced in cryogenic and vacuum applications

Don Long named the company for Integrity and we stand behind that value today! Learn more about Integra's history.

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What are Integra’s sales/payment terms?

The easiest method of purchase is by credit card. We accept Visa, Master Card, Discover and American Express. We may preauthorize your credit card at the time your order is placed. However, your card will not be charged until your order ships.

Companies who wish to purchase on open account are certainly welcome to do so. We must, however, establish accounts in good standing, so we request that you contact our accounting department to complete our credit application process at or email at [email protected]. Please note: must be an established bank in the United States.International transactions are usually conducted by payment in advance of shipment, but we will negotiate large purchases by Letter of Credit.

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Will you send me samples?

This is a very common question that is typically answered on a case by case basis.
Please contact Inside Sales to discuss your specific request.

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